Contact us
If you need any support, our dedicated customer care team is here for you.
Our experts are available to assist you with anything you might need — from size & fit advice to detailed product information, delivery questions, exchanges, returns, order assistance or even gift ideas.
Do not hesitate to reach out. We are more than happy to help.
CALL US
To purchase a Bibi van der Velden piece by phone, receive personal advice on Fine Jewellery, or get assistance with your order.
Monday-Friday: 9h-18h
Tel. +31 6 21 92 87 35
EMAIL US
HELP
Looking for details on your order, a product, our services or returns? You’ll likely find what you need here.
Enjoy our exclusive
Personal shopping service
Prefer shopping from home but still want to discover the perfect piece?
Enjoy our exclusive personal shopping service. Our jewellery experts will guide you via video chat, showcasing designs and answering your questions in real time.
Let us help you find a piece as unique as you are.
Step inside
Bibi van der Velden Amsterdam Boutique
After years in the making, we’ve unearthed something extraordinary.
Our first flagship store has opened its doors on Van Baerlestraat 46, in the heart of Amsterdam, a space where imagination, craftsmanship, and curiosity meet.
This is not just a store. It’s a sanctuary. A secret universe.
